Anthropic incident
Delayed credits on the Claude Platform
Started
October 1, 2026 at 04:20 PM UTC
Duration
6h 15m
Resolved
October 1, 2026 at 10:36 PM UTC
Updates timeline
- Investigating
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
- Monitoring
We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
- Resolved
This issue has been resolved.
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