Deepgram incident

Elevated Latency and Errors for Batch STT (US)

Minor Resolved Upstream link ↗

Started

September 28, 2026 at 05:40 PM UTC

Duration

12 min

Resolved

September 28, 2026 at 05:53 PM UTC

Updates timeline

  1. Investigating

    We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.

  2. Resolved

    An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.

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