ElevenLabs incident

EU Agents disruption in SIP calls

Major Resolved

Started

October 6, 2026 at 10:28 AM UTC

Duration

2h 23m

Resolved

October 6, 2026 at 12:51 PM UTC

Updates timeline

  1. Investigating

    We're currently investigating disruptions in SIP calls in our EU residency.

  2. Investigating

    We are still investigating. We will continue posting updates as more information becomes available

  3. Investigating

    We are currently still investigating. We will post updates here as soon as more information becomes available

  4. Monitoring

    Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved

  5. Resolved

    The issue has been resolved. EU SIP services are operational and stable.

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