OpenAI incident
Unable to create new ChatGPT Work threads in latest version of desktop app
Started
October 7, 2026 at 05:31 AM UTC
Duration
6h 21m
Resolved
October 7, 2026 at 11:53 AM UTC
Updates timeline
- Investigating
We are investigating the issue. Version 26.1002.51308 is affected
- Identified
we have identified the issue, working on rolling back to the previous version.
- Identified
We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.
- Identified
We are actively working on a fixed app version for Windows.
- Resolved
We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.
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