OpenAI incident

Unable to create new ChatGPT Work threads in latest version of desktop app

Major Resolved

Started

October 7, 2026 at 05:31 AM UTC

Duration

6h 21m

Resolved

October 7, 2026 at 11:53 AM UTC

Updates timeline

  1. Investigating

    We are investigating the issue. Version 26.1002.51308 is affected

  2. Identified

    we have identified the issue, working on rolling back to the previous version.

  3. Identified

    We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.

  4. Identified

    We are actively working on a fixed app version for Windows.

  5. Resolved

    We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

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