Can Large Language Models Identify Meaningful Touchpoints in Conversion Attribution?
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Computer Science > Computation and Language
arXiv:2608.28649 (cs)
[Submitted on 18 Aug 2026]
Title:Can Large Language Models Identify Meaningful Touchpoints in Conversion Attribution?
Authors:Jinqi Wu, Sishuo Chen, Zhangming Chan, Yong Bai, Chao Yi, Han Zhu, Shuodian Yu, Lei Zhang, Sheng Chen, Chenghuan Hou, Jian Xu, Chaoyou Fu
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Abstract:Touchpoint selection in conversion attribution, namely identifying meaningful touchpoints contributing to conversions, is essential for e-commerce recommendation and online advertising. Current selection methods rely heavily on collaborative-filtering-based heuristics, which fail to align with user-perceived semantic intent. Through human annotation, we reveal a significant semantic gap: many implicitly-related, semantically relevant touchpoints remain undetected by existing rules. Therefore, we systematically evaluate the capability of Large Language Models (LLMs) in identifying these hidden associations. Our evaluation shows that while LLMs effectively uncover a substantial portion of implicitly-related touchpoints, significant room for improvement remains in their selection performance. Furthermore, we analyze the impact of different prompting strategies and foundation model choices on identification performance, providing valuable insights into their reasoning patterns and effectiveness. These insights offer a new roadmap for transitioning conversion attribution from mechanical rule-matching to human-aligned semantic reasoning. Moreover, we leverage the LLM-attributed conversion labels for enhancing industrial CVR model training and achieve significant offline performance gains, showing the potential of LLMs in conversion attribution.
| Comments: | 6 pages, 4 figures, 3 tables; accepted as a short paper at CIKM 2026 |
| Subjects: | Computation and Language (cs.CL); Artificial Intelligence (cs.AI); Information Retrieval (cs.IR) |
| Cite as: | arXiv:2608.28649 [cs.CL] |
| (or arXiv:2608.28649v1 [cs.CL] for this version) | |
| https://doi.org/10.48550/arXiv.2608.28649
arXiv-issued DOI via DataCite (pending registration)
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View a PDF of the paper titled Can Large Language Models Identify Meaningful Touchpoints in Conversion Attribution?, by Jinqi Wu and 11 other authors
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