How Anthropic and OpenAI Are Fighting for Enterprise Spending

Anthropic is flexing its muscle with enterprise customers by taking a hard line on discounts once those customers use up all the tokens they purchased. That’s created an opening for OpenAI to take a more flexible approach.

While both Anthropic and archrival OpenAI provide discounts to customers that commit to spending millions of dollars a year on their products, Anthropic has taken the unusual step of ending customers’ discounts once they hit the usage limits in their contracts, according to managers from three software firms that buy AI from both companies. Customers that reach the cap must negotiate a new agreement or face higher prices, these people said.