Introducing ElevenAgents Architect
Mirrored from ElevenLabs for archival readability. Support the source by reading on the original site.
At ElevenLabs, we're building the interface layer between people and technology, and between organizations and the people they serve, whether that's a business and its customers, an employer and its staff, or a government and its residents. Our customers have replaced phone trees and rigid chatbots with natural conversation.
Today, we're bringing that same conversational interface to the people behind the agents. ElevenAgents Architect is our new built-in expert that helps your team launch and improve agents, just by talking or typing.
An expert partner for building and improving
With ElevenAgents Architect, your team can go from a general question — like, "How do I improve refund resolutions?" — to a root cause and a better agent, in one conversation.
ElevenAgents Architect understands all the possible configuration options in ElevenAgents, how they interact, and best practices for your knowledge base, prompts, workflows, voice settings, procedures, guardrails, tools, and simulations.
That understanding means it can act on almost any signal you give it. You can bring it a failing test, a spike in escalations, or a finding from ElevenAgents Spotlight, and it will analyze transcripts, surface insights, and uncover areas for improvement. ElevenAgents Architect then proposes a change and writes simulations so you can can deploy with confidence.
Healthcare Providers
Architect improves your agents across everything from health insurance lines to patient scheduling - surfacing opportunities and implementing changes in conversation.
More from ElevenLabs
-
How we solve 22,000 support tickets every month with ElevenAgents
Oct 13
-
Baroness Campbell gives the UK Parliament’s first ever AI-voiced speech with ElevenLabs
Oct 13
-
How to transcribe an interview: Accurate, speaker-labeled transcripts
Oct 13
-
JavaScript speech recognition tutorial: Build voice UX
Oct 12
Discussion (0)
Sign in to join the discussion. Free account, 30 seconds — email code or GitHub.
Sign in →No comments yet. Sign in and be the first to say something.