Inside Meta’s Efforts to Ensure Its Upcoming ‘Hatch’ AI Agent Won’t Go Rogue

Meta Platforms CEO Mark Zuckerberg has said AI agents will soon be able to help with everything from health to relationships to finances. First, the company needs to make them safe.

That’s been the focus of an extensive effort as Meta prepares to release what it hopes to be a landmark new personal agent called Hatch in the coming weeks. Months of testing by its own employees—a process known as dogfooding—has turned up a range of undesirable behaviors by Hatch that the company has worked to fix as it tries to ensure the service has the capability and access to act effectively on users’ behalf without straying into costly mistakes.